Do you require a deposit?
No deposit on standard bookings. Same-day and last-minute bookings may require a deposit, confirmed with your quote. That is the whole policy, and the quote itself is free.
Can my final bill exceed the estimate?
For household moves within California, the not-to-exceed amount covers the agreed work. If you add items or services, you and the mover must sign a written change order before the extra work begins. Review the price and change terms for other services in your written quote.
What is California Double Drive Time?
For applicable hourly household moves within California, Maximum Rate Tariff 4 generally counts actual origin-to-destination driving time twice, alongside loading and unloading time, subject to exceptions. Review the travel calculation for your agreed move in the written estimate.
Do you offer same-day or last-minute moves?
Yes: same-day and last-minute moves run seven days a week, 8am to 8pm, subject to crew availability. Same-day and last-minute bookings may require a deposit, confirmed with your quote.
Can I reschedule my move for free?
Yes, rescheduling is free on standard bookings. Call or text (818) 391-8215 as soon as your date changes and we rebook the crew.
What materials are included at no extra cost?
Included at no extra cost: door shields, floor runners, up to 8 loaner wardrobe boxes, speed-pack boxes, ramps and straps, unlimited wrap and tape, and thick moving blankets. Materials are part of the job, not a line item.
Are you licensed and insured?
Yes. AG Moving&Storage is fully licensed and insured: USDOT 3610341 · CAL-T192465 · CA 602741 · MC 1525501. We print the numbers in the footer of every page.
What areas do you serve?
We serve 34 owner-confirmed cities and areas across Los Angeles County, Orange County and an outer ring reaching Riverside, Temecula and Oceanside, from a base in Norwalk, CA. The full list, with local pages for six cities, lives on the service-areas page.
Do you disconnect or reconnect appliances?
We move appliances; we do not disconnect or reconnect them. Have washers, dryers and refrigerators disconnected before the crew arrives, and your own installer handle the far end.
How much do local movers typically cost?
Local movers typically bill by the hour, and the real total depends on crew size, hours and access, which is why we quote instead of publishing ranges. Our structure: 2 movers and a 24-ft truck as the baseline, materials included, and a free written estimate that caps the bill.
What are the hidden costs of 2 hour movers?
Hidden costs with hourly movers usually mean materials sold by the roll, surprise stair or long-carry fees, and drive time added after the job. With us the materials come included, we ask about access at quote time, and the written estimate works as a cap.
What is the cheapest day for movers?
A mid-month weekday is generally the calmest time to book movers anywhere, because leases and escrows stack up at month-end. Our rate structure does not change by the day, seven days a week, so a quiet day buys you schedule room rather than a discount.
Is $100 per mover a good tip?
A tip is welcome and always your call. Our guidance is 15-30% of the job total (AG Moving&Storage guidance, 2026), split across the crew; against that range, $100 per mover is generous on a short local job and reasonable on a full day.
How much to tip on $500 move?
On a $500 move our 15-30% guidance (AG Moving&Storage, 2026) works out to $75 to $150, split across the crew. Tipping is entirely optional; round to what the day deserved.
What does a packing service include?
A packing service includes the crew, the materials and the method: paper, wrap, tape, speed-pack boxes and loaner wardrobe boxes, packed room by room and labeled. You can add unpacking, and packing can ride along with your move or stand alone as its own booking.
Is it worth paying for packing?
Paying for packing earns its keep when time is short or the fragile load is large: a practiced crew packs in hours what a household spreads over days, with materials included in the price. For a small place with flexible dates, packing yourself and booking labor for the heavy day can be the better split. The free estimate prices both ways.
How much does it cost to store furniture with a moving company?
We quote furniture storage as part of the move, not as a separate rental: we pick up, store and redeliver, short or long term, with climate-controlled space available. One written estimate covers the move out, the storage stretch and the redelivery.
Is it cheaper to use pods or a moving company?
Pods look cheaper on the sticker because you do the loading, and the comparison changes once you count your time, the rental period and the monthly storage fees. With a moving company you get the crew, the truck and one written figure; with us that figure is a cap, and crew-handled storage replaces the container in the driveway. Get the written quote and compare totals, not teasers.
What items will two men and a truck not move?
A two-mover crew handles the standard household: furniture, boxes, appliances. Pianos, pool tables, hot tubs and safes need a bigger plan, and we take them on as part of your full household or office move with the right crew size quoted up front. We move appliances; we do not disconnect or reconnect them.
When is the best time to move?
October through April is the quieter stretch of the year, and weekdays book more easily than weekends. May through September is peak moving season: demand is high, prices can run higher, and weekend dates fill up first. Moving during the less busy months offers more flexibility with scheduling and a better chance at the exact date you want.
How early should I schedule my move?
For most moves, 1-2 weeks is usually enough; for a larger home or a peak-season date, we recommend scheduling 2-4 weeks in advance. The earlier the better either way, since that is what secures your preferred date. Call or text (818) 391-8215 and we will tell you what is still open.
How should I prepare for moving day?
Three things do most of the work: clear access for our movers to load and unload efficiently, boxes packed and labeled ahead of time, and essential items such as medications and toiletries set aside so they never reach the truck. Clear access means the parking spot, the path to the door and the elevator, if your building has one.
How do you handle fragile or high-value items?
We take extra care with fragile and high-value items like glassware, artwork and mirrors, using specialized packing techniques and materials to protect them in transit. Tell us about those pieces when we quote, so the right materials are on the truck the first time.
What is the difference between an hourly rate and a flat fee?
An hourly rate means you pay for the time it takes to complete your move; a flat fee is a fixed price for the whole move, which is more predictable. We offer both, so you can choose whichever suits your move best, and the written estimate caps the bill either way.
Do you charge for breaks, including lunch breaks?
No, we do not charge for breaks. Any time spent on breaks, including lunch breaks, is deducted from the total time. You only pay for the time we are actively working on your move.
Who are your movers, and are they background checked?
Our movers undergo background checks and extensive training. We also carry full workers' compensation coverage, so you are protected in case of any injuries on the job.
Can a moving company transport hazardous materials?
No. By law, moving companies cannot transport hazardous materials such as gasoline, bottled gases, flammables, ammunition or explosives, because of the safety risk in transit. You will need to make other arrangements to safely dispose of or transport these items.
What should I know about the pick-up of my furniture?
Be present during loading and review the condition of your furniture with the mover before it goes on the truck. Make sure any existing damage is documented on both copies of the inventory sheet, yours and ours.
What happens if the weather is bad on moving day?
We are prepared to move in any weather. Our team takes extra precautions to protect your belongings, including protective covers and moving blankets.