Astana Group LLC DBA AG Moving&Storage At AG MOVING&STORAGE, we take your privacy seriously. This Privacy Policy outlines the types of information we collect from our customers, how we use and protect that information, and your rights regarding your personal data. By using our website or services, you agree to the practices described in this policy.
Personal Information
When you interact with our website or services, we may collect personally identifiable information such as your:
• Name
• Email address
• Phone number
• Address
Non-Personal Information
We may also collect non-personal information about your visit, such as your IP address, browser type, operating system, and which pages of our site you visited. This information helps us improve our website and enhance your experience.
Cookies
Our website uses cookies to personalize your experience and provide a smoother interaction. Cookies are small text files stored on your computer that help us remember your preferences. You can disable cookies in your browser settings, but this may limit your ability to use certain features of our site.
We use the information we collect for the following purposes:
• To provide and improve our moving services
• To communicate with you regarding your bookings or inquiries
• To send updates, promotional offers, notifications, and SMS messages related to our services
• To respond to inquiries and provide customer support
• To analyze site traffic and improve the functionality of our website
Opt-in Message:
You may opt-in to receive SMS messages from AG MOVING&STORAGE. To opt out at any time, reply STOP. For assistance, reply HELP. Message and data rates may apply. Messaging frequency may vary.
Opt-Out Message:
Thank you for opting out of SMS messages from AG MOVING&STORAGE. You will not receive any further SMS communications. To opt back in at any time, reply START.
Help Message:
Thank you for contacting AG MOVING&STORAGE. For immediate assistance, please call (818) 391-8215 or visit ( https://agmovingservice.com ). Message and data rates may apply.
By opting into SMS communications from AG MOVING&STORAGE through a website form, phone call, booking request, or any other medium, you agree to receive SMS messages from AG MOVING&STORAGE.
Messaging frequency may vary.
Message and data rates may apply.
You may opt out of receiving SMS messages at any time by replying STOP to any message.
For assistance, reply HELP or visit our website at www.agmovingservice.com.
Your privacy is important to us. Please review our Privacy Policy at:
https://agmovingservice.com/privacy-policy/
We follow industry standards to protect your personal information during transmission and storage. Only authorized employees with specific job functions (such as customer service) have access to personally identifiable information, and we store all such information in a secure environment. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and while we strive to protect your information, we cannot guarantee its absolute security.
SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.
We do not sell your personal information for money. We do use an advertising tag from Meta (Facebook) on this site so that we can show ads to people who have visited us. Under California law that counts as sharing personal information for cross-context behavioural advertising, and you have the right to stop it.
You can opt out at any time using the Do Not Sell or Share My Personal Information link in the footer of every page. Your choice is stored in your browser and takes effect on your next page view. It asks for no name, email, or account.
If your browser or an extension sends a Global Privacy Control (GPC) signal, we treat that as a valid opt-out on its own and the advertising tag never loads. You do not need to do anything else.
We do not use session-replay, keystroke-capture, or chat-recording tools on this site, and we do not share the phone number you give us for SMS with anyone for their own marketing.
You have the following rights regarding your personal information:
• Access: You can request a copy of the personal data we hold about you.
• Correction: You can request that we update or correct any inaccuracies in your information.
• Deletion: You may request that we delete your personal information, subject to certain legal exceptions.
• Opt-Out: You can opt out of receiving promotional emails or SMS messages from us at any time. For SMS, reply STOP. For emails, use the “unsubscribe” link or contact us directly.
If you are a resident of California, you have additional rights under the CCPA:
• Right to Know: You may request information about the categories and specific pieces of personal data we collect and share.
• Right to Delete: You can request that we delete any of your personal information, subject to certain exceptions.
• Right to Opt Out of Sale or Sharing: You may direct us to stop sharing your personal information for cross-context behavioural advertising, using the Do Not Sell or Share My Personal Information link in the footer of every page.
• Right to Non-Discrimination: You will not be discriminated against for exercising your privacy rights under the CCPA.
Only you, or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child.
You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:
Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative. (At times we may require you to confirm a link sent to your phone via SMS or email)
Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.
We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. Making a verifiable consumer request does not require you to create an account with us. We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.
Our services are not intended for children under 13 years of age. We do not knowingly collect or solicit personal information from children under 13. If you believe we may have inadvertently collected such information, please contact us so we can delete it promptly.
We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:
Deny you goods or services.
Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
Provide you a different level or quality of goods or services.
Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.”
AG MOVING&STORAGE may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page, and we encourage you to review it periodically.
If you have any questions about this Privacy Policy or would like to exercise any of your rights, please contact us at:
AG MOVING&STORAGE
Email: info@agmovingservice.com
Phone: (818) 391-8215
AG Moving&Storage
Spin the wheel to reveal one moving discount. Every slice wins.
The wheel has eight equal 12.5% slices. Clockwise from the pointer: 5% off, $10 off each labor hour, $50 off, 10% off grand prize, then 5% off, $10 off each labor hour, $50 off, and one hour free grand prize. That is 25% each for 5%, $10 off each labor hour, and $50 off; and 12.5% each for the grand prizes.
Eight equal slices. Grand-prize slices are highlighted; every prize is available on the same odds shown.
Your discount was sent to the AG Moving&Storage sales team. Use this same phone number and email when you request your free quote.
One prize per household and move. Valid 30 days. Cannot combine with other offers. Percentages apply to labor charges. A free hour uses the booked hourly moving rate. Subject to AG Moving&Storage confirming eligibility and availability.
